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Chief Clinics Officer Directing a Medical Symphony

Gritman’s Gretta Jarolimek is passionate about patient service

Gretta Jarolimek sees herself as a “conductor,” helping to perform a well-orchestrated symphony of patient-centered care.

Our new Chief Clinics Officer, Jarolimek is charged with setting that rhythm of access, consistency and exceptional care across the Gritman clinics system–in Potlatch, Moscow, Kendrick and Troy.

The model of integrated and coordinated care throughout the Gritman system, from clinic to hospital, is continuously adapting to meet the needs of patients, no matter where they see their health care provider.

“At Gritman, there’s a strength in the culture, there’s a clarity, you feel the vision,” she said. “You absolutely feel that tug throughout the entire organization, which really does have a great environment where the best care can really happen.”

Jarolimek, a Licensed Master Social Worker who also holds an MBA, has helped health care organizations achieve such consistency over the past 15 years while working in fields as varied as palliative care, oncology and hospice care, as well as other patient-facing positions. Such work nurtures a feeling of community for the longtime Palouse resident. Jarolimek lives with her husband and two sons in Genesee, and she’s relied on the health care services Gritman provides since giving birth to her first son here at the Gritman Family Birth Center.

“At Gritman, there’s a strength in the culture, there’s a clarity, you feel the vision. You absolutely feel that tug throughout the entire organization, which really does have a great environment where the best care can really happen.” – Gritman Chief Clinics Officer Gretta Jarolimek
And as she’s seen throughout her career, Jarolimek said community-facing health care is about building the relationships with patients, providers and the community so residents feel comfortable accessing care both in an emergency, and as part of routine prevention.

“We want to make sure people can access health care not just when times are tough, but accessing care in a wide variety of ways,” she said, “age and stage, and among generations of family members.”

It’s a model that dovetails nicely with Jarolimek’s new role as Gritman’s first Chief Clinics Officer, modeling an approach that ensures patients have the same great experience regardless of where they present for care. Jarolimek is working to ensure that Gritman’s clinics in Potlatch, Moscow, Kendrick and Troy, as well as the hospital’s specialty clinics, provide that level of service throughout the system.

“I think it’s critical that a health care system be dynamic enough that you have enough points of access, connected with people at the right time and the right place,” she said.

Her goal over the next several months is to build upon Gritman’s vision with new and better solutions for care–keeping a consistent tempo along the way.

Note: Photo above by Whittney Graham.