Connections Magazine: Our Family Serving Yours

Fall/Winter 2021 Connections Letter from Leadership

Kara besst

President and CEO Kara Besst

One of the most important jobs I have as CEO is to spend face-to-face time with the teams who provide patient care and those in ancillary roles who support them. In health care, we call this rounding. As leaders we round with our teams to see what they need to best support patient care. This is a critically important feedback process that helps us improve the environment for our employees, which helps us build our mission of providing extraordinary care to patients.

Members of the Gritman Family—like health care workers everywhere—are incredibly strong and resilient people by both nature and training. But there is no hiding the fact that the strain and difficulties of the pandemic have too often pushed us to the limits. Still, in my 28 years of service to Gritman, I have never been more proud of how everyone in our hospital and clinics has stretched again and again to serve our nonprofit mission of providing exceptional care that’s close to home.

As demanding as the pandemic has been, we have still been hard at work investing in our hospital and clinic system to improve access to advanced care and compassionate service for the communities we serve. We’ve introduced our new Gritman General Surgeons practice with two outstanding surgeons, Dr. Anderson and Dr. Newell, who come to the Palouse from Idaho’s only Level II Trauma Center and a Johns Hopkins affiliate hospital, respectively. By adding their extraordinary expertise, we’ve elevated surgical care to an entirely new level.

We know that quality primary care is a priority for you and the ones you love. For that reason, we have hired a team of talented leaders to spearhead the quality and service we provide through our extensive regional network of clinics. From specialty clinics and Vandal Health to QuickCARE and your family’s primary care provider, our clinics leadership team brings nearly 90 years of combined clinical expertise and dedication to improving your health. They are reinventing and streamlining how the care experience—from the clinics to the hospital—is seamless and centered on you.

Thank you for putting your faith and trust in us to provide your care. And please, join me in saying “thank you” to the dedicated health care heroes who are sacrificing so much to care for those in need.

Sincerely,

Kara Besst
President & CEO

 

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