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Gritman clinics now offering telehealth visits

The following is Part 1 of a two-part series focusing on how Gritman Medical Center is implementing telehealth during the COVID-19 crisis.

Gritman Medical Center’s Internal Medicine Clinic and family medicine clinics in Kendrick, Potlatch and Troy are now encouraging patients to schedule telehealth visits with our providers in an effort to keep the public and staff as safe as possible and to preserve resources during the COVID-19 crisis.

Telehealth is a vital and critical tool that will help us continue to provide exceptional care while you follow the stay-at-home orders and social distancing guidelines set out by our governors in Idaho and Washington.

While patients are still welcome to arrange traditional in-person visits, those at high risk, not comfortable coming into the clinics or who just prefer the convenience can take advantage of our new telehealth options, including full appointments securely online or limited visits over the phone. Through your mobile device, tablet or computer, you can be seen by our providers and get the same great treatment and care you are accustomed to.

Patients can call their clinic to schedule a telehealth appointment. Once a visit is scheduled, the patient will receive information over the phone or by email explaining the process and login information. The new service is only available to established patients who have previously been seen by one of our providers.

“We have set up this program in every single one of our clinics, all of the staff and providers are trained, and we are ready to go,” said Trisha Quiring, Gritman’s primary and specialty clinics clinical coordinator.

Rural Clinics Director Rachael Scharnhorst said patients coming directly into one of the clinics to see a provider are being screened over the telephone for COVID-19 and other respiratory infections when they schedule their visits and a day before their appointments. Those with COVID-19 symptoms may be directed to Gritman’s Emergency Department Mobile Respiratory Unit, located on our main campus near the Emergency Department entrance.

For the protection of staff and patients, our clinics are not currently accepting walk-in patients.

To schedule an appointment call: