We are screening and restricting access to the hospital. Learn about our COVID-19 patient and visitor guidelines and the COVID-19 vaccine.

Gritman | MFM is here for you: There is no reason to put off care

Most of us had our share of chronic bumps and bruises – minor and serious – prior to COVID-19 turning all of our lives upside down.

And, unfortunately, those ailments and conditions – from back pain to diabetes to heart disease – did not just go away.

Many people, however, are delaying care for these often serious issues and with potentially adverse consequences. Some are fearful of contracting the coronavirus, while others mistakenly believe hospitals and clinics are no longer seeing patients for non-COVID-19 treatment.

“If people feel they should be seen, they should call in and make an appointment. If telemedicine works, good. If it doesn’t, then we have the ability to bring them into the clinic safely. I would encourage someone if you need medical care, call us and we will see you.” – Dr. Jacques Bouchard

But there is no reason for you to put off your health care needs and suffer at home to the detriment of your overall health. Gritman Medical Center and our clinics are open, safe and ready to care for you and your loved ones. In addition to traditional in-person visits with your providers, all of our clinics – including our Moscow Family Medicine Downtown and Westside primary care and QuickCARE locations; Internal Medicine; our locations in Kendrick, Potlatch and Troy – are scheduling telemedicine appointments with both current and new patients, ensuring everyone has convenient and safe access to health care.

It is critically important to manage your medications, chronic health conditions and concerns and to not forego preventive care or ignore warning signs from your body about potentially life-threatening conditions.

“I am concerned that patients with acute and chronic illnesses are not accessing the care they need and that they will have worse medical problems because of it,” said Dr. Bryn Parker, a family practice and obstetrics physician at Gritman | MFM. “It is so important for patients to reach out to their doctors if they are having a problem. Unfortunately, COVID-19 will not be going away anytime soon, and patients often cannot put off health care indefinitely without negative health impacts.”

Our No. 1 priority has always been your health. That’s why early in the COVID-19 crisis, we turned our attention to preparing for a local outbreak and reducing the opportunity for community spread. The actions taken here and throughout our community have helped to flatten the curve and have kept our community safe. During it all, we never stopped seeing and treating patients.

“We are always here for you,” said Dr. Jacques Bouchard said, a family practice physician at Gritman | MFM. “If people feel they should be seen, they should call in and make an appointment. If telemedicine works, good. If it doesn’t, then we have the ability to bring them into the clinic safely. I would encourage someone if you need medical care, call us and we will see you.”

We have comprehensive cleaning and safety procedures in place, which is one of the reasons that in 2019 we had a .01% healthcare-acquired infection (HAI) rate at the hospital, far below the national benchmark of 3.5%. In addition to our already stringent protocol, since the outbreak of COVID-19, we have taken many additional steps to ensure the safety of patients and staff, like prescreening patients on the telephone for respiratory symptoms, placing greeters at our entrances to screen patients, requiring all patients and staff to wear masks at our facilities, implementing social distancing, minimizing time in waiting rooms, and more.

“We want our patients to know we are still here for them,” Dr. Meghan Kusko said.

Schedule an in-person or telemedicine appointment today:

gritman.org/coronavirus