We are open for care but we are screening and restricting access to the hospital. Learn more about our patient and visitor guidelines and COVID-19 resources.

Patients and Visitors

We provide exceptional care that’s close to home.

For over 120 years, Gritman has been caring for patients and their loved ones with compassion and technical expertise. We are dedicated to living the Gritman promise, helping you heal and live well. Everyone in the Gritman family is committed to helping you receive the best care possible. Send a greeting card to a patient.

COVID-19 Visitor Restrictions

UPDATE: July 27, 2020

As the confirmed cases of COVID19 continue to rise in our community, Gritman Medical Center has updated its visitor screening guidelines to align with recommendations from the Centers for Disease and Control Prevention. Prior to entering the building, you will be asked a series of questions in addition to having your temperature checked, and you will be required to provide contact information should contact tracing be necessary in the future. We continue to require everyone entering the hospital to wear a mask at all times and maintain social distancing.

  • Family Birth Center: Patients are allowed up to two approved visitors throughout the duration of their stay. Call 208-883-2229 for more information.  Read the policy for full details and instructions.
  • Medical Surgical and Critical Care Units: Patients are allowed only one approved visitor per day. Read the policy for full details and instructions.
  • Surgical Services: Patients are allowed one approved visitor throughout their visit. Please note that if the patient requires admission to the Medical Surgical or Critical Care Unit, that unit’s policy is then enforced. Read the policy for full details and instructions.
  • Emergency Department: Patients are allowed one approved visitor throughout their visit. Please note that if the patient requires admission to the Medical Surgical or Critical Care Unit, that unit’s policy is then enforced. Read the policy for full details and instructions.
  • Medically Essential Support Person: We allow one (1) companion for patients for whom a support person has been determined to be essential to the care of the patient (medically necessary) including patients with intellectual and/or developmental disabilities and patients with cognitive impairments including dementia.
  • End of Life Situations: Certain exceptions may be made for end of life situations.

Entrance Restrictions:

  • Main Entrance (south side of the building): Our main entrance is closed to the public except for patients for Surgery, Family Birth Center, Palouse Urology, Wound Healing, and Interventional Pain. If you are a patient for one of those services, please press the emergency call button located just inside the exterior door for assistance when you arrive at the hospital.
  • Emergency Entrance (Main Street side of the building): Our emergency entrance is open for all emergency, diagnostic imaging, laboratory, and other scheduled services. Everyone entering the hospital is subject to screening precautions.

Facemask Requirements: Facemasks are required in our hospital and clinics. Please help us by bringing your own facemask with you. Cloth masks are acceptable. If you do not have a mask, one will be provided to you. All hospital/clinic provided facemasks must be returned prior to departure for sanitizing and reuse.

We understand how important the support of loved ones and friends is to patients during their hospital stay. Our restrictions allow us to do everything we can to protect you, patients and our community. We are encouraging alternative means of communication through cellphones, social media or other mobile devices.

We work closely with the Centers for Disease Control and Prevention, Public Health-North Idaho Central District, other hospitals and other state and national agencies to develop policies that help to best protect our patients.

This is an evolving situation and Gritman Medical Center will take additional steps to help prevent the spread of infectious disease as necessary. If you have any questions, please contact Chief Nursing Officer Robert Kendrick at 208-883-2220.

View Our Services

We look forward to welcoming you. Please use these resources to find out what to expect during your visit. Explore the links below to learn more.
Plan Your Stay
Be sure to follow your doctor’s guidelines, including any special instructions prior to your stay at the hospital.
Call us or schedule your appointment online.
Billing Information
Gritman Medical Center offers convenient bill pay options and financial assistance.
Enjoy a meal at the Courtyard Café or grab a panini or latté from the Pearl Bistro.
Gritman offers classes, events and support groups for the community, health care professionals and employees.
Bertie’s Gift Shop
Browse our selection to find the perfect gift or order flowers online. All proceeds are reinvested back into Gritman.
My Health Records
Log in to your patient portal for 24/7 access to your information and learn how to retrieve copies of your medical records.
Location & Hours
Gritman offers convenient health care access throughout the region.
Parking & Hospital Maps
Parking at Gritman Medical Center is free for patients and visitors.
Patient Rights & Responsibilities
You have the right to quality, compassionate care.
Your generosity helps support our mission of providing extraordinary care to improve the health of the people in our communities.
Share Your Story
Are you a Gritman patient, family member or donor with an amazing story? Tell us!
Donate your time to help enhance the patient experience and strengthen our community.

Keeping patients safe and happy

Gritman Medical Center continues to far exceed national safety benchmarks

Chief Quality Officer Connie Osborn (left) and infection prevention nurse Annette Veneziano help ensure the safety and comfort of patients at Gritman.

Our staff takes cleanliness and infections seriously, and the hospital’s very low infection rate is the result of a committed team working together to provide the best care. Gritman emphasizes hand hygiene, education and training, and we are committed to innovating and investing in the latest technology and tools to ensure the safety of patients and staff.

Read more


Send a Greeting Card

Have a loved one staying with us at Gritman Medical Center? Our patients appreciate well wishes from friends and family. Use our free, personalized greeting card form to send them some cheer during their stay.

This free service is available for inpatients currently staying at Gritman Medical Center’s main hospital. In order to protect patient privacy, Gritman is unable to confirm if a patient is staying at our hospital or if the message was delivered. The contents of your card will be received by one of our volunteers as they prepare your card for delivery.

Weekend requests will be delivered on the following Monday.

  • Patient's name
  • Date Format: MM slash DD slash YYYY
  • Your Name
  • This field is for validation purposes and should be left unchanged.